Frequently Asked Questions - Regal Tutors
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Frequently Asked Questions

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READ OUR FAQ’S

Q? What qualifications do I need to work for Regal Tutors?
A. It is desirable that all of our tutors are educated to University level, and at least 2:1 standard,in the subject in which they are teaching. You must also have an upto date CRB and two references who will be aware that we will be contacting them. We also feel that character and personality are important and we can only judge this through a formal interview that will either take place in person or via skype.

Q? We need a tutor! How do we enquire about one?
A. Simply, click on the contact form or send us an email to team@regaltutors.co.uk. We will get back to within 24 hours to discuss how we can help you.

Q? We want the perfect tutor for our child! How do we choose one?
A. A consultant will contact you and we will discuss all of your needs and options. We can also meet in person or simply discuss by email/phone. We will select a tutor that suits the character and needs of the student. After this we will monitor their progress to help them achieve their potential.

Q? How do I Pay the Tutor?
A. At the end of every month, we will send you an invoice based on the hours that the tutor has completed with the student. Please do not pay the tutor “cash in hand” as the they will be not be covered by our insurance in case of an accident.

Q? What packages do you offer?
A. Our packages reflect our aim to be competitive and to offer our client value for money. We have a 10 hour package which includes 1 free hour of tuition or consultation and a 20 hour package which includes 1 free hour of tuition and 1 free consultation.

Q? What happens if we are not happy with our tutor?
A. Please contact us immediately either by phone or email. We will do our best to rectify the problem.

Q? How do we cancel a lesson?
A. We have a 24 hour cancellation policy. If a lesson has been cancelled less than 24 hours you will be still be invoiced for the lesson. If the lesson has been cancelled before, then a lesson can be rearranged between the tutor and client.

Q? I’m a tutor, how do I apply?
A. Contact us via team@regaltutors.co.uk or by the contact form on the website. We get back to you shortly to arrange an interview. You will be required to fill out an application form.